This is a digital product!
If you are worried about your package may went lost during shipment (please understand that we are only responsible for order processing before hand-in your package to post office, we have no control during your package shipping process), you can purchase this insurance provided by logistic supplier to get your full payment back if your package is lost.
Lost consideration date is 120 days without tracking update during COVID19 time. (Normal time is 60 days)
How Shopping Process Works With Peiliee Shop
1. SELECT PRODUCTS
Select the lovely products you would love to buy on our page.
If you need any help with sizing, please email us at info@Peilieeshop.com.
2. ADD TO CART
Add your favorite products you would love to get into the cart so you won't forget them or be taken by someone else!
We could process it to see the shipping fee without paying for it.
Worldwide Free Shipping over $180
3. USE COUPONS
If you have any Gift Card for discount code, you would like to use, please place it at "Code Bar" when you want to check out your cart.
"Code bar" is under the cart product list.
After you have added everything you wanted to cart and placed the promotion code, now is time to pay.
We accept Card payment and Paypal payment.
Sometimes the card payment didn't go through. Due to the zip code of your card billing address and your living address are not match, or if you have mistyped the CVC code.
If the payment didn't go through, we wouldn't charge anything from you, and you are safe to try it again!
5. RECEIVE CONFIRMATION EMAIL
After you have successfully paid your order, you will receive a confirmation email from us within 5min! (Please check your spam folder if you didn't get it)
The email contacts Order Number (Significant to track your order-making process!), the product information, and the amount you have paid. As well as a lovely discount code for your next order!
6. WAITING FOR MAKING PROCESS
After we have received your payment, we will start making your order.
The order-making time is depending on the product itself. Sometimes you can see the products are in stock, but the fabric for making it might be out of stock, taking extra time to complete your order.
Generally, the processing time is three days for products that are already in stock. Products that are made for orders take 7-10 making days. For handmade jewelry or accessories takes 5-7 making days. For unique pre-order products, we have to make time on the product information page.
If the order makes time over the period we expected, we will send you an extras Gift Card to apologize for the late making process. You will receive this Gift from us with your order.
7. ORDER SHIPPED!
Once we have shipped your order due to the shipping method you paid with, you will receive a confirmation email named "Your order has been shipped!" with a tracking number (very important!), and you can track your order on our tracking page.
If the information was not updating constantly, please don't worry. It is very typical during COVID19 when international flights are consistently canceled.
For standard delivery, the tracking information is not up to date every moment. The package will update once the custom has received it.
If anything happened with your package, please contact us and your local post office with the tracking number we provided.
General information & questions: firstname.lastname@example.org
WholeSale & Corporation: email@example.com