♡ How to Shop with Peiliee Shop ♡

Your dreamy finds are just a few steps away!

1. Choose Your Favorites

Browse our collections and pick the items you love the most.

Some pieces are pre-order or custom-made, which means they may take a little longer to arrive — but they’re crafted just for you!

Need help with sizing? We’re happy to assist! Just email us at info@peilieeshop.com.

2. Add to Cart

Found something you adore? Add it to your cart so it doesn’t disappear — some items sell out quickly!

You can preview the shipping cost during checkout — no payment needed.

3. Apply a Discount Code

Got a gift card or discount code? Enter it in the “Code” box under your cart before checking out. Every little sparkle helps!

4. Checkout & Payment

Once your cart is full of love, head to checkout. We accept Credit/Debit Cards, Apple pay, Google pay, Klarna (selected countries) and PayPal.

Sometimes the card payment didn't go through. Due to the zip code of your card billing address and your living address are not match, or if you have mistyped the CVC code.

✨ If your payment doesn’t go through, don’t worry — no charges will be made.

5. Confirmation Email

After your payment goes through, you’ll receive a confirmation email within 5 minutes (check your spam folder just in case!).

It includes:

• Your Order Number

• Product details

• Total amount paid

• A sweet thank-you 💖

6. Order Processing

Once your order is confirmed, we start preparing it with love and care.

🧵 Some items are handmade, made-to-order, or pre-order — they may take extra time, but it’s worth the wait!

Estimated processing times:

• In-stock items: around 5-7 working days

• Made-to-order clothing: 15–45 working days

• Pre-order items: details are listed on the product page

✨ If there’s any unexpected delay, we’ll email you and include a digital gift card with your order as a little thank-you for your patience.

7. Order Shipped!

When your order ships, you’ll receive an email titled “Your order has been shipped!” with your tracking number so you can follow its journey.

Please note:

• Standard tracking may not update every day

• Tracking usually updates once your local customs or post office scans the package

💌 If you’re unsure about your tracking or need help, feel free to reach out anytime!

✨ Contact Us Anytime ✨

Questions, updates, or just want to say hi? We’re here for you!

📮 General info & questions: info@peilieeshop.com

💬 Order support: service@peilieeshop.com